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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the state of California, which is where we are located. All other states do not have to pay sales tax.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service at info@arabellasoap.com.
What are my payment choices?
  At this time we only accept PayPal payments. You must have a PayPal account to place an order.
How much is my shipping?
  Please click here to see our shipping rates. Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).